Return/Exchange Policy

Exchanges 

View FAQ's for more information on exchanges

You can always contact us for any exchange question at craftsbyaonline@gmail.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-exchange items 
Custom products (such as special orders or personalized items), and personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept exchanges on sale items or gift cards.

Refunds 

We currently are not accepting returns for refunds, so at this time you will receive an in-store credit.